Privacy Policy

1. Introduction

FullOnBaan ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit training.fullonbaan.com or make a purchase. Please read this policy carefully.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number (provided during purchase or inquiry)
• Payment transaction references (we do not store card numbers or bank credentials)
• Course or product preferences
• Messages sent through our contact or inquiry forms

We may also automatically collect limited technical data such as browser type and pages visited for analytics purposes.

3. How We Use Your Information

We use the information we collect to:

• Process your purchase and deliver digital products
• Generate and send GST invoices
• Respond to inquiries and provide customer support
• Send purchase confirmation and relevant product updates
• Improve our website and services

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Payment Information

All payment transactions are handled by Razorpay, a secure and PCI-DSS compliant payment gateway. FullOnBaan does not store any card details, bank account numbers, or payment credentials. For Razorpay's data practices, please refer to Razorpay's Privacy Policy.

5. Data Sharing

We may share your information with trusted third-party services strictly necessary for operating our business (e.g., email delivery via EmailJS, payment processing via Razorpay). These parties are contractually obligated to keep your data secure and use it only for the specified purpose.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations (such as GST record-keeping), and resolve any disputes. Purchase records are retained for a minimum of 7 years as required under Indian tax law.

7. Cookies

Our website may use essential cookies for core functionality. We do not use tracking or advertising cookies. By using our site, you consent to the use of essential cookies only.

8. Your Rights

You have the right to access, correct, or request deletion of your personal data (subject to legal retention requirements). To exercise these rights, contact us at fullonbaan@gmail.com.

9. Children's Privacy

Our services are intended for professional users and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated date. Continued use of our services following any changes constitutes your acceptance of the revised policy.

11. Contact

For privacy-related queries, please reach us at fullonbaan@gmail.com or visit our Contact page.