Legal

Shipping & Exchange Policy

Last updated: April 2025

1. Digital Products Only

All products sold by FullOnBaan — including eBooks (PDF format), video course bundles, and combo packages — are digital goods. No physical products are shipped. There is no physical delivery address required and no courier or postal shipping involved.

2. Digital Delivery

Upon successful payment, your purchased materials are delivered electronically to the email address provided at checkout. Typical delivery time is within 24 hours of confirmed payment. In most cases, delivery occurs within a few hours during business hours (9 AM – 8 PM IST).

Please check your spam or junk folder if you do not see the delivery email in your inbox. If you have not received your materials within 24 hours, contact us at fullonbaan@gmail.com.

3. Delivery Requirements

To receive your digital products, you need:

  • A valid, active email address
  • A device capable of opening PDF files (for eBooks)
  • A stable internet connection (for video content)

FullOnBaan is not responsible for non-delivery due to incorrect email addresses, full inboxes, or overly aggressive spam filters.

4. Exchange Policy

Since all products are digital, traditional product exchange (swapping one item for another) is not applicable in most cases. However, if you have accidentally purchased the wrong product and have not yet received or accessed the materials, please contact us within 2 hours of purchase, and we will make every effort to arrange an exchange of equivalent value.

Exchange requests are handled on a case-by-case basis and are subject to the discretion of FullOnBaan.

5. Re-delivery Requests

If you did not receive your product due to a technical issue or an error on our part, we will re-deliver the content at no additional charge. To request re-delivery, email us at fullonbaan@gmail.com with your order reference and registered email address.

6. No Physical Shipping Charges

As all our products are digital, there are no shipping charges. The amount charged at checkout includes only the product price and applicable GST (18%).

7. Contact

For any shipping or delivery concerns, please reach us at fullonbaan@gmail.com or call +91 63605 93122. You can also visit our Contact page.

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